FAQ

A standard American Mahjong (Mah Jongg) set has about 166 tiles, including jokers used for NMJL-style hands. That differs from many Chinese sets (often ~144) and Japanese riichi sets. Read each listing for American format when you play with a yearly NMJL card. See how to choose · 166 vs 144, the NMJL cards guide, and the beginner starter.

No — unless a title and pack shot clearly say otherwise. Our themed sets are sold as tiles (and any packaging named in the title). Acrylic racks with pushers, table mats, card holders, dice, and travel bags are listed separately so we never invent “complete” bundles. Shop Table essentials · racks, mat, and the mat & racks guide. Decision help: how to choose · wipe: FAQ · tile care.

We do not sell the official National Mah Jongg League card. The League publishes a new card of hands each year — buy the current card from the League or your club (we do not invent or reprint a year-specific card). Ersashopline is an independent retailer and is not affiliated with the NMJL. We sell card holders, sleeves, and line finders so your official card stays readable — cards pictured for fit are not included. Full walkthrough: NMJL cards guide. Format help: how to choose · 166 vs 144. New host? Beginner starter.

Most players add four acrylic racks with pushers, a non-slip mat, NMJL card holders or sleeves, dice, and a dealer/wind marker kit. Soft travel cases, aluminum hard cases, and a tile cleaning cloth are optional. Shop Table essentials — no fake rack+mat claims on tile PDPs. Official NMJL card is sold by the League, not us (NMJL guide) — we are not affiliated with the NMJL. Checklist: beginner starter · how to choose · mat & racks. Wipe care: FAQ · tile care. Gifts: prefer gift chooser hashes — bare /gift drops the hash on redirect.

Yes. We list a plastic English-letter dealer/direction marker kit (with dice and scoring chips) and a mahjong-parlor microfiber cleaning cloth — each sold separately under essentials · wind and care. Wipe guidance: FAQ · tile care. We do not invent spare replacement tiles or magnetic wood racks.

Listings name the real material. Soft padded cases and acrylic organizers are available. Hard carry we stock is aluminum-frame or rolling aluminum — never ABS foam under another name. ABS hard-shell + foam-insert cases stay unlisted until pack shots — see essentials · carry, gaps, the travel guide, Travel boards, or OEM inquire.

Not listed — OEM inquire or wait for pack shots. We will not invent those SKUs or mark them InStock. Closest buyable path: hinged acrylic racks and a full American ~166-tile set — see Gaps we will not invent, the mat & racks guide, spare topic, magnetic wood topic, or OEM inquire. We never mark magnetic wood InStock without pack shots.

Orders usually process in 1–3 business days. Standard is $18.00 (est. 7–15 business days after scan), or free from $150.00. Express is $39.00 (est. 3–7 business days). Processing (1–3 business days) is separate from transit. When the package ships, we email the tracking number. Details: Shipping rates · order journey · 30 days returns.

Unused items in original packaging may be returned within 30 days. Custom or personalized items, and anything that cannot be resold in new condition, are not returnable unless they arrive damaged or incorrect. Follow the returns flow on Shipping & returns and the refund policy for steps. Damaged deliveries: email photos plus your PayPal transaction id (when checkout is enabled) — or contact us.

Yes. Our acrylic rack and pusher sets are designed for standard American Mahjong tiles and sold as a set of four. They are hinged acrylic — we do not invent magnetic claims. Shop essentials · racks or read the mat & racks guide. Wipe care: FAQ · tile care. Magnetic wood stays OEM inquire — never InStock without pack shots (wood racks topic · spares FAQ).

We do not offer paid gift wrapping, printed enclosure cards, or an on-site gift-note field at checkout. Many tile sets ship in gift-ready presentation boxes already named in the listing. Try the gift chooser, compare sets, browse Holiday boards, or copy lines from the gift-note helper onto a card you write yourself. Accessories (racks, mat, cloth) remain sold separately.

Most holiday SKUs list a measured ship weight on the product page. The festive Christmas edition is InStock but still missing grams — the PDP shows ship weight not listed and links weight topic. We do not invent grams. Browse Holiday · Christmas or the gift guide · holiday.

Checkout rates and timelines are written for US retail addresses (Standard and Express in USD). We do not advertise free worldwide shipping. If you need a delivery outside the US, email us before ordering with the destination country — we will say honestly whether we can ship and what it would cost, or decline rather than invent a rate. Email us · International on Shipping.

When checkout is enabled, payment is designed for PayPal in USD. We never store card numbers on this site. Until checkout is enabled, checkout shows paypal checkout is not available yet with email to order options — your bag stays in this browser and is not charged. See checkout and privacy.

Choose by how you carry the set. Soft padded nylon/canvas bags and pouches are lighter for short trips and ladies’ game night totes. Aluminum-frame or rolling aluminum cases add crush resistance for flights and car trunks — listings say aluminum when that is the real material. We do not sell ABS foam shells under another name. Tiles and cases are separate SKUs — see essentials · carry, the travel sets guide, Travel boards, and how to choose · travel vs home. Ship weight: PDPs list measured grams when known — we do not invent grams (Christmas weight FAQ · weight topic).

Open catalog search (header Search also lands on /products with a shareable ?q=). Type a color, theme, or product word — results update as you type. Empty queries and stray characters are ignored. No matches? Clear filters, or try Collections, the gift chooser, Compare sets, or Guides. Accessories stay sold separately.

Modern boutique American sets on Ersashopline are usually acrylic (sometimes called lucite): durable, colorful, and easy to wipe. Vintage bone-and-bamboo sets are collectible but different to maintain — we do not invent bone SKUs or “ivory” claims without real pack shots. Choose acrylic for themed gifts and everyday ladies’ night; read each product title for material and what is included. See how to choose · material and theme, the gift chooser (prefer guide hashes — bare /gift drops the hash on redirect), catalog search, and compare sets. Wipe care: FAQ · tile care · Accessories · care.

Dust or wipe acrylic tiles with a dry or slightly damp soft cloth (our parlor microfiber cloth is sold separately under Accessories · care). Avoid abrasives, solvents, and harsh cleaners — we do not invent antibacterial, medical, or lifetime-warranty claims. Cloths, trays, and coasters are table care, not spare replacement tiles (spares FAQ). Finish the table à la carte in the mat & racks · complete table section. Unused returns: returns flow.

Email w1214237256@gmail.com or use the contact form (opens your mail app — we do not store messages on the site). Include your PayPal transaction id for order or damage questions when checkout is enabled. We usually reply within one business day.